What We Collect and Why It Matters
When you open an account, we collect the information needed to verify your identity and process transactions — your name, contact details, and the payment identifiers linked to your Touch 'n Go eWallet, Boost, or GrabPay account. We also log activity data: session timestamps, device type,
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and the pages you navigate inside the lobby. This helps us keep your account secure and serves as the record we rely on when you raise a transaction query. We do not sell your personal data to third parties. Data shared with payment processors — including
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DuitNow and FPX — is limited to what those services need to complete a transfer. If you are based in Subang Jaya or anywhere else in Malaysia, the same data rules apply; access to and use of this platform depends on local law and is available
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only where local law permits. Cookies track your session state so the lobby remembers your last position — you can clear these in your browser settings at any time without losing your account. We retain transaction records for the period required by our internal compliance procedures,
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after which inactive account data is purged on a rolling schedule.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.